Frequently Asked Questions - FAQ
Any questions before the party starts?
How can I receive my order?
We offer national delivery to all the continental US States and Canada. Shipping time is around 5 to 7 business days.
Need your order even faster? Don't hesitate to contact us via WhatsApp and we'll do our best!
En que tiempo esta listo mi pedido en PickUp?
Tu pedido estará listo para recolectar en 2 horas (aplica solo en horario de nuestras sucursales). En cuanto este listo tu pedido te llegará un correo de confirmación!
How will I receive my order?
It depends on your shipping method:
- Express Shipping: We will send you a tracking link to see where your order is in real time. Usually around 5 to 7 business days.
- National Shipping: We will send you the tracking number so you can track your package. Usually around 3 business days.